Delivery
RawStride is a trading name of Snout & Swagger (Pty) Ltd. We deliver within South Africa only.
Dehydrated Raw — nationwide
- Standard delivery: R100 per order.
- Free standard delivery on orders of R600 or more.
- Express delivery: R150 per order.
Dehydrated raw is shelf-stable and is couriered anywhere in South Africa. Orders are usually dispatched within 1–2 working days, and delivery normally takes a few working days after dispatch depending on where you are. Delivery times are estimates, not guarantees.
Frozen Raw — Western Cape only
- Cold-chain delivery: R130 per order.
- Available to Western Cape addresses (the greater Cape Town area) only. Checkout will not offer frozen delivery to other provinces.
Please make sure someone is home to receive a frozen delivery and get it into the freezer straight away. If your address is in the Western Cape but outside our cold-chain route, we will contact you before dispatch to change the order to dehydrated raw or refund the frozen items.
If your order has both frozen and dehydrated items, the two delivery fees are added together at checkout. The fee for your order is always shown at checkout before you pay.
Tracking
Once your order is dispatched, we email you the courier's tracking details.
Problems with a delivery
If your order arrives damaged, incomplete or thawed, email us at bruno@rawstride.co.za within 7 days of delivery with your order number and a photo. See our refund & returns policy or contact us.