Shipping policy

RawStride is a trading name of Snout & Swagger (Pty) Ltd. We deliver within South Africa only.

Dehydrated Raw — nationwide

• Standard delivery: R100 per order.
• Free standard delivery on orders of R600 or more.
• Express delivery: R150 per order.

Orders are usually dispatched within 1–2 working days; delivery normally takes a few working days after dispatch. Delivery times are estimates, not guarantees.

Frozen Raw — Western Cape only

• Cold-chain delivery: R130 per order.
• Available to Western Cape addresses (the greater Cape Town area) only. Checkout will not offer frozen delivery to other provinces.

If your address is in the Western Cape but outside our cold-chain route, we will contact you before dispatch to change the order to dehydrated raw or refund the frozen items. If your order has both frozen and dehydrated items, the two delivery fees are added together at checkout.

Problems with a delivery

If your order arrives damaged, incomplete or thawed, email bruno@rawstride.co.za within 7 days of delivery with your order number and a photo.